Tungsten Automation Consulting Services

Tungsten Automation (formerly Kofax) Consulting Services

For almost two decades business have utilized Verbella’s experienced Tungsten Automation (formerly Kofax) consultants to perform Consulting Services around the entire suite of Tungsten Automation’s products and solutions.

Tungsten Automation Consulting Services included but are not limited to the following:

• Installations, upgrades of Tungsten (formerly Kofax) Capture, Tungsten Transformation (formerly Kofax KTM), and Tungsten (formerly Kofax) Import Connectors (Fax and Email).
• Installation and configuration of Tungsten (formerly Kofax) TotalAgility and Tungsten Insight.
• Installation and configuration of Tungsten Kapow and Tungsten Mobile.
• Configuration, Customizing, and scripting Tungsten Capture and Tungsten Transformation.
• Tungsten Add-on – Custom product development of Tungsten Capture and Tungsten Transformation.
• Custom Developed Tungsten Capture Import and Export Connectors (SAP and Ariba).
• Training – Administrator and End-user training.

All of our consultants are K3 Certified by Tungsten Automation.

Tungsten Automation Support – Provided by Verbella

Verbella provides first level support for all of its Tungsten Automation customers. Customers can submit a ticket via email at any time with a response generally within only a few hours. For Production Down issues, customer have the ability to call directly to one of our support consultants to resolve the issue.

Not a customer yet? But your organization is using Tungsten Capture software and would like support? Not happy with your existing support provider? Then contact us and learn how Verbella can make a difference!

Verbella’s Tungsten Automation Team has the ability to resolve most issues on the first call, our dedicated team will work with your IT Organization to resolve the issues in a timely manner, and if needed escalate your issue to Tungsten Automation Second Level support. Your satisfaction is our Goal!